Periodic
Inspections. Including a key holding service
Key holding
service for Non-Active apartments
WELCOME PACKS
Meet Greet
&
Exit - Also emergency call outs Opening
&
closing of apartments
Cleaning
&
Laundry Cleaning
only
Pre-Visit
dusting
LAUNDRY ONLY
Deep clean
Oven Cleaning Washing up
after
guests Window
cleaning
Fireplace
cleaning Bill Payment
Meter
readings
Inventory
Checking SNAGGING
Furniture
Snagging Insurance
Rentals
Lock
changing
& Key copying Photography
Transfers
Shopping
trips
and Tours

Periodic
Inspections.
Including a key holding service
Once
in every 10 day period we will visit your property to check all is well
and
that the place is secure with no leaks or other maintenance problems.
We will
manage the heating to the current weather conditions. We will
also be on
call in case of any emergencies and access is needed to your apartment.
£260
per annum - (minimum sign up period of one year)
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Key holding service for Non-Active apartments
This service is ideally suited to owners wishing to simply lock-up
their apartments and not use them. We hold the key, provide all
necessary services to keep your apartment legal (bill payments etc)
respond to emergency call outs, meter reading requests etc ( see
charges below). The only element that we don't do is the periodic
checks. As and when you require us to check your apartment or you ask
for other services we will charge as per our price list. If you decide
at any stage to re-open your apartment to visitors, then we will revert
you to the periodical inspections tariff.
£130 per annum - (minimum sign up period of one year
Welcome
packs
We are happy to shop and deliver to you apartment a selection of
starter items
that will help you and your guests holidays get off to an easy start.
See WELCOME
PACKS
Price
is dependant on which pack is chosen
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Meet
Greet & Exit - Also emergency call outs
We
will open your apartment by putting on the electricity, heating, water,
fridge
etc and close the apartment after your guests have left. Our team will
meet
your guests on arrival in Bansko, assist with any queries, hand over
the keys
to your apartment and orientate them to Bansko. On departure your keys
will be
collected. This does include a brief inspection of the apartment to
ensure no
visible damage has taken place.
Emergency callouts - When requested we will visit your apartment at any
time to
ensure all is ok or to offer access if the is a problem such as a water
leak.
£ 14
- 8am to 6pm. £25 - 6pm to midnight. £40-
midnight to 8am
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Apartment
Preparation
where no Meet & Greet is required.
We will open your apartment by putting on the electricity, heating,
water,
fridge etc and close the apartment after your guests have left.
£ 10
this will be done between the hours of 8am to 6pm
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Cleaning
& Laundry
Thoroughly
clean your apartment to assure that it is up to hotel standard and
ready for
your next guests. Collect your laundry (which will be returned the next
time
the cleaning team visit your apartment). If excess laundry is used then
a small
excess charge will be added to your account to cover this cost.
£24
- Studio & 1 bed aptmt. £30.50 - 2 bed aptmt.
£34 - 3 bed
aptmt. £39 - 4 bed aptmt.
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Cleaning
only
If a clean is all that is required then deduct approx 20% from the cost
of the
full clean and laundry price.
£19.20
-
Studio
&
1
bed
aptmt.
£24.40
-
2
bed
aptmt.
£27.20
-
3
bed
aptmt.
£31.2
-
4 bed aptmt.
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Laundry
only
If
Laundry is all that is needed. We will be happy to take away all dirty
linen
etc and return when done. We will remake the beds so that the apartment
is
ready for your next visitors.
£19.20
-
Studio
&
1
bed
aptmt.
£24.40
-
2
bed
aptmt.
£27.20
-
3
bed
aptmt.
£31.2
-
4 bed aptmt.
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Deep clean
From
time to time it will be necessary to deep clean your apartment. I.E. at
the
beginning of a season or when the builders have finished with their
snagging
works. This is a very effective and detailed clean and takes the
cleaning team
many hours to complete. This includes all windows and fireplaces.
£80
- Studio & 1 bed aptmt. £90 - 2 bed aptmt.
£100 - 3 bed
aptmt. £110 - 4 bed aptmt.
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Oven
Cleaning
We are
happy to ask our cleaning team to clean the oven as and when required.
Many
apartments do not have ovens and those that do are rarely used.
This is
why this is offered as an extra service rather than being included in
the
overall cleaning price.
£5 -
Standard clean.
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Washing
up after guests
We ask
that all washing up is done prior to the guests departure. We have
found that
on many occasions there is washing up left for the cleaning team. In
future
they will charge us for doing this and we will pass on this charge. We
would
suggest that you take this cost from the deposit you hold before
returning it
to your guests. We will advice you within 7 days of your guests
departure if
there will need to be a charge.
£5 -
Standard washing up.
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Window
cleaning
Window
cleaning in
£15
- Studio & 1 bed aptmt. £20 - 2 bed aptmt.
£25 - 3 bed
aptmt. £30 - 4 bed aptmt.
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Fireplace
Packs
Briquette, firelighters and
matches
delivered to your apartment.
£15.00
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Fireplace
cleaning
Some apartments have wood burners
and we
are happy to clean these out from time to time.
£10.00
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Equipment
hire
Cot £5.00 per
night - High Chair £5.00
per night - Z Bed including bedding £10.00 per
night - Electric heaters £3.00
per nigh
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Bill
Payment
Electricity bills need to be
paid
monthly to avoid reconnection charges. Water seems to be a minimal bill
and
needs to be paid twice a year and the Local community tax needs to be
paid
annually and is due each April.
We are happy to pay any
bills on
your behalf. We will need your permission and the appropriate account
numbers.
Please request us to do this on your behalf as each development seems
to have
different systems for payment. Costs include bank withdrawal
fees of
£3.00 for each withdrawal as of Dec 2009. Please note that we
will only charge
when there is a payment to be made but we will check with the utlity
companies
each month to confirm if there are any payments outstanding.
£10.00 per
payment of monthly utility bills and £20.00 for payment of the
community tax
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Meter
readings
During
the year in may be necessary to confirm your meter readings for the
utility
companies. Normally twice a year.
£5.00
per visit
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Inventory
Checking
From time to time you may want us
to
confirm your inventory. We are happy to confirm what is actually in the
apartment and this includes all linen. Please note that we do
not do any
inventory checks when seeing out your guests.
£30 - Studio & 1 bed
aptmt. £37 - 2 bed
aptmt. £45 - 3 bed aptmt. £50 - 4 bed aptmt.
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Snagging
All
properties
should
be
properly
snagged
prior
to
the
developer
handing
over
the
keys
to
your
apartment.
This
price is for the initial visit. We will
write a full report on all
visible
snags and send this with photographs to you for discussion with your
developer.
Once your developer confirms all snags have been rectified we will be
happy to
return
fora second visit to check all is ok. The cost of the second visit is
50% of the initial visit.
£75 -
Studio & 1 bed
aptmt. £90 - 2 bed aptmt. £130 - 3 bed aptmt.
£110 - 4 bed aptmt. Half
price for each additional visit
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Furniture
Snagging
All furniture should be properly snagged . Within the price we include 2 visits to your apartment. This price is for the initial visit. We will write a full report on all visible snags and send this with photographs to you for discussion with your supplier. Once your supplier confirms all snags have been rectified we will be happy to return fora second visit to check all is ok. The cost of the second visit is 50% of the initial visit.
£50 -
Studio & 1 bed
aptmt. £65 - 2 bed aptmt. £90 - 3 bed aptmt. £100
- 4 bed aptmt. Half
price for each additional visit
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Insurance
We are happy to recommend Intasure as a
reliable insurance
company. Please remember that the Razlog valley is affected by
earthquakes.
Click on the link to receive a no obligation quote.
To be confirmed with Intasure
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Rentals
On
this website there is a dedicated Rentals
page for you to
have a link to
your own website or advertising site. We are happy to include a brief
description and link. This service is free to all our clients.
Free
of Charge
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Lock
changing & Key copying
Changing
a standard lock on your apartment door. Key copying. Each new lock
comes with 3
keys.
£30
for a normal lock change. £3 for each additional key
cut on the
same visit.
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Photography
We are happy to visit your development at any stage to take pictures of
the present
condition. Both internal and external.
£ 30
per visit
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Transfers
Most
of our clients prefer to make their own arrangements but we are happy
to
introduce you to some of the local transfer companies. See Partners Page
To
be confirmed with the transfer company
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Shopping
trips and
We
will be happy to pick you up and show you the best places to shop in
the local
area, Blagoevgrad and or Sofia. This might be a good day out buying
items for
your apartment or a great day sightseeing.
£60
local and Blagoevgrad. £120
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Shopping at
owners request
If you
require minor items to be bought on your
behalf and these can be obtained locally we will be happy to do this.
£10
local and Blagoevgrad.
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Unexpected
Arrivals
although
this is not a common problem, occasionally we do have guests turn up
without
any notification from the apartment owners. This causes many issues
which we
need to resolve at short notice, including confirming that this is a
genuine
booking. Please avoid this excess charge by just keeping us informed by
sending
in your booking forms in good time and as a minimum 24 hours before the
arrival. It is also very unfair on arriving guest to be not
allowed into
their booked apartment for an hour or so while we confirm all is ok and
even
then the apartment will be cold. PLEASE always ensure that we have the
booking
forms complete.
£ 40 +
the
usual
meet
and
greet
fee.
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Non
completed booking forms
The
information we ask for on our booking forms enables us to prepare
for your
guests arrival and to ensure that there are no hic ups when they
arrive.
Without this information we need to spend considerably more time
chasing for
this. Please ensure that the booking forms are always completed to
avoid extra
admin charges.
This
will
be
£10.00
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Outside
of normal days / hours of work
We
need to pay extra fees for services applied during days or hours beyond
the
normal. These being Christmas eve from 1:00pm - Christmas day - New
Years eve
from 6pm - New years day. Good Friday – Easter Sunday – Easter Monday.
We
will
apply
a
double
fee
for
these
times
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Administration
of Money collection for rent and deposits
We need to charge a small administration fee for each occassion we
collect either rental monies or deposits on your behalf. Please note
that this fee will apply to both cases even if they are collected at
the same time from the same guest.
This will be £10.00
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Disclaimer: