Arrivals & Exit


Due to inflationary pressures we will be reviewing our prices by approx. 10% to 15% as of 1st December 2023. Prices below have been adjusted to reflect this change. Thank you for your understanding.


Apartment Preparation 

We will make sure your apartment is opened by turning on the electricity, heating, water, fridge etc when you, your friends and guests visit your apartment. We will also close the apartment upon departure to minimize your utility bills and to ensure the windows are closed and the apartment is secure.  The costs for this services is as follows:

Apartment preparation – Opening & closing an apartment.

Opening and closing of apartment including key drop off and collection – £ 22.00  +VAT

Meet & Greet inside office hours including callouts

Arrival and / or exit during office hours 8:00am to 6:00pm – £ 30.00- + VAT

Out-side of office hours and where we can use the on-site reception we will be happy to leave the keys with the reception team to keep your costs to a minimum unless you specifically request otherwise.

Meet & Greet Outside of office hours including call-outs

Arrival and /or exit outside of office but before midnight 6:00pm to 12:00am – £ 50.00 + VAT

Arrival and /or exit outside of office but after midnight 12:00am to 8:00am – £ 75.00 + VAT

Late notice of arrivals outside of standard office hours or no arrivals form received a charge of £ 120.00 + VAT will be levied to cover the extra costs and inconveniences caused. All arrivals need to be advised to Bamro 48 hours before arrival, as a minimum. if arrivals are for weekends or bank holidays then the arrivals form must be copied and emailed as well as being sent through the system provided. This is to ensure we receive the notice and can act accordingly and in a timely manner.

Properties outside of Bansko

For chalets and apartments outside of Bansko Town we will add an additional £35 +VAT to all arrival and exit services.

Public & Bank Holidays etc:

All arrivals or exits on Christmas Eve 24th December after midday, Christmas day 25th December, Boxing day 26th December before 12:00 midday, New Years eve after midday or New Years Day, Easter Friday, Sunday and Monday will be charged as “Out of hours 12:00am to 8:00am” – £ 65 + VAT. This is to cover our extra cost.

Please note that Bamro Services OOD do not offer accommodation for rent.